Oct 21, 2020 | Admin Work, Customer Service
Hiring an answering service should be a no-brainer for all small businesses. Not only is an answering service more cost effective and efficient, but it presents a professional face to even the smallest of businesses. Let’s look at why your company – no matter its...
May 18, 2020 | Business Calls, Customer Service
As businesses grow, business owners often find it hard to stay on top of the magnitude of calls coming in throughout the day. If you find that you are regularly losing precious time handling phone calls, it may be time to consider hiring a call answering service. What...
Apr 6, 2020 | Business Calls, Customer Service, Virtual Admin
When considering switching to a virtual telephone answering service, a lot of clear benefits come to mind right away. For many businesses, the obvious reason to make the switch is ultimately centered around saving time. The fact that answering services can also save...
Mar 23, 2020 | Customer Service, Virtual Admin
When you want to have work completed, but you’re in a time crunch, what do you do? Do you send an email or make a phone call? Like many of your customers, you probably head for the phone. After all, phone calls feel faster and more efficient in the moment. Many...
Mar 9, 2020 | Customer Service, Virtual Admin
Administrative service companies offering virtual assistants are growing in popularity, because business owners are realizing the importance of having an administrative staff to help with all those little tasks that can weigh them down. You might say this is a...
Sep 12, 2018 | Customer Service, Sales, Small Biz
When it comes to getting your name out there, it is always better to have news of how great your product or service is coming out of someone else’s mouth instead of your own. In fact, word-of-mouth advertising is 92% more effective than all other types of advertising....